Regarding Payment Service Change
Dear Customers,
This announcement is to inform you that our previous payment service provider, Stripe, has unilaterally decided to close our account. As a result, all remaining balances in the account have been refunded to your original payment methods. We are actively working to transition to a new payment system to ensure service continuity and stability.
We understand that this change may cause inconvenience and sincerely apologize for any disruption. We are currently in the process of integrating a new payment service provider and will restore full payment functionality as soon as possible. During this transition period, some payment-related services may be temporarily affected, and we are making every effort to minimize this timeframe.
Protecting our users’ rights and interests remains our top priority. If you have any questions or require assistance related to this payment service change, please do not hesitate to contact our customer support team:
- Email: gobotstore@gmail.com
We will provide further updates as we progress in restoring our payment services. Thank you for your continued trust and support. We remain committed to providing you with secure and reliable service.
Sincerely,
Gobotstore
December 21, 2026